Privacy Policy

Welcome to Swyft Market. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how Swyft Market, Inc. ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, sign up for our waitlist, or use our mobile applications.

1. Information We Collect

We collect information that you voluntarily provide to us, including when you sign up for our waitlist, contact us, or interact with our platform. This information may include:

• Contact Information: Email address, phone number, and name.
• Account and Profile Information: Username, profile details, account preferences, and authentication information.
• Marketplace and Transaction Information: Listings, orders, delivery details, transaction history, and limited payment-related information. Payment card details are processed by our payment provider and are not stored by Swyft Market.
• Content and Communications: Photos, videos, product listings, comments, messages, safety reports, and communications with support.
• Device and Usage Information: IP address, browser type, operating system, device identifiers, crash information, and information about how you interact with our services.
• Location Data: With your consent, coarse or precise location data to show relevant local city listings (e.g. NYC or Atlanta).
• Camera, Photos, and Microphone: Content you choose to capture or upload when you grant the relevant device permission.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services and website.
• Create and secure accounts, authenticate users, and provide customer support.
• Display listings and user-generated content, process marketplace activity, and facilitate communications.
• Detect fraud, enforce our rules, investigate reports, and protect users and the Platform.
• Manage and communicate with subscribers and provide service updates.
• Perform analytics to understand how users interact with our platform.
• Comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We do not sell your personal data. We may share information with service providers that support hosting, storage, payments, communications, analytics, security, and customer support; with other users when you publish a profile, listing, or other public content; when needed to complete a transaction you request; or when required by law or necessary to protect rights and safety.

4. Security

We implement reasonable security measures to maintain the safety of your personal information. However, no transmission of data over the internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention and Account Deletion

We retain information while your account is active and as reasonably necessary to provide the Platform, meet legal or accounting obligations, resolve disputes, and enforce agreements. You can request account deletion in the mobile app under Settings. After the stated grace period, account data and user-generated content are deleted or de-identified, except information we must retain for legal, fraud-prevention, security, or transaction-record requirements.

6. Cookies and Tracking Technologies

We use cookies to analyze web traffic, remember preferences, and optimize your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result. For details, please see our Cookie Policy.

7. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or limit the use of your data. To exercise any of these rights, please contact us at the email address below.

You can manage camera, photo-library, microphone, location, notification, and tracking permissions in your device settings. You can also use in-app controls to manage profile visibility, block users, and report content.

8. Children's Privacy

Swyft Market is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy as our services or legal obligations change. We will post the updated policy here and revise the date above.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@swyftmarket.com
Entity: swyft market, Inc.